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Fire & Water - Cleanup & Restoration

What to Do About Sewage Leaks | SERVPRO of Dublin/Vidalia/Claxton

3/15/2024 (Permalink)

sewage water pooling on a kitchen floor after a leak SERVPRO of Dublin/Vidalia/Claxton is always Here to Help® you when biohazard incidents strike.

There are few things worse than having to deal with a sewage leak in your home or office building. They may not be the most destructive disaster that can happen, but they are considerably difficult due to the sheer fact that you are dealing with a gross situation.

Sewage leaks are actually pretty common, though, and they can happen anywhere to anyone. When you know how to quickly respond, you can keep everyone safe and get the issue taken care of fast.

What to Do First

When wastewater cannot move through your pipes cleanly, it starts backing up into your sinks, showers and tubs. This is commonly caused by a block or clog somewhere in the lines, but it can also be due to damage done to a pipe or water line.

Regardless of how the sewage starts to leak into your home, it’s crucial that you stay away from it. When water leaks into your home or commercial property, there are three kinds of water it can be: white water, gray water or black water. White water and gray water are considered mostly safe, but black water is toxic. Sewage leaks fall into the black water category because they stem from a biohazard material and can contain dangerous microbes, viruses and bacteria.

Find the water shut-off valve to your home and cut the water supply to help stop the leak. Block the area off to keep kids or pets away, and open as many windows as you can to help with the fumes. Call our office right away to get your restoration process started.

Where SERVPRO® Comes In

Our restoration team is trained to handle dangerous, biohazard situations quickly and safely. From the moment you call us, we will start gathering information about your unique situation in order to have the proper safety equipment and tools ready to head to your property.

Once our team is on the way, spend some time getting pictures of the area. This might not be the most fun thing you have ever photographed, but the more images you can get, the easier it will be to process your insurance claim.

When our team gets to your property, they will start removing the sewage and water while they also investigate the cause of the leak in order to correct it. Remember that sewage water is toxic, so let our crew handle everything while you and your family stay away.

Our cleaning process will include completely drying and sanitizing the whole area around the leak and addressing any odors. We want to make sure your property is not just safe, but free of any lingering smells as well. Our team will also repair any physical damage done in order to put your home or office back to exactly as it should be.

No one wants to deal with a stinky, messy, sewage leak, but that doesn’t mean it won’t ever happen. If it does, stay out and call us to ensure everything is handled safely and quickly. We’ve got it covered!

Sewage leaks should always be cleaned up by professionals. Call SERVPRO and we will take care of you.

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