When Your Business Suffers a Disaster | SERVPRO of Dublin/Vidalia/Claxton
2/15/2024 (Permalink)
Disasters can be all consuming. In a moment, your home, office or entire community can be affected, leaving you and others wondering what to do next.
Putting things back together at home is crucial, but for a small business owner, getting your operations up and running again can be just as critical. By learning how to get prepared ahead of a disaster and having a total restoration team like ours at SERVPRO of Dublin/Vidalia/Claxton right around the corner, you can get life and business back to normal fast.
In order to recover quickly after a disaster strikes, you need to plan ahead. With a well-practiced emergency plan, your team can jump into action the moment you say go in order to prepare ahead of a storm, flood or fire. A solid plan should include steps to take before, during and after a disaster in order to keep work flowing no matter what happens.
Good communication is one of the most important parts of your disaster plans. Going over emergency procedures should not only be a part of new employee training, but it should also be something you visit often with your entire team to ensure everyone remembers each step to take.
Regularly host walk-throughs of your building to remind your crew where water shut-offs are and what the fastest escape routes are. Make sure everyone knows where fire extinguishers are located, and how to operate them. It may be ideal to assign staff members tasks in the event of an emergency, like securing outdoor items ahead of a storm or shutting off water during an internal flood event, in order to protect different areas of your building.
After a disaster threat is over, it is important for your employees to know how work will start back. If they are expected to work remotely, make sure they know how to access secure sites and have the proper equipment. If an alternate location is going to be used, everyone should know where and when to report there.
The more forms of communication you can use, the better, as some networks could be down long-term after a disaster strikes. Staying in constant contact with your staff will ensure a seamless transition back to work, as well as regular updates on everyone’s safety.
When you have planned ahead of time, you can rest a little easier knowing that recovery has begun even before the disaster is over. As soon as it is safe to do so, contact our SERVPRO® team so that we can head to your property and begin restoration.
As our crew starts the work on your physical location, let your customers know how you plan to move forward. Just like with your staff, it is crucial to get your message out across multiple platforms in order to ensure everyone is on the same page.
Communicate anticipated reopening dates, and keep customers posted on the process of restoration. The more engaged you stay with your consumers, the more likely they are to continue patronizing your business.
Maintaining an open mind throughout your recovery might be the best way to successfully get through it. Disaster recovery is a multilayered process, and you need to be willing to be flexible in how you operate your business. Take a step back and accept that this is your normal for the moment—it will help you continue to move forward and get back to the way things should be.
Create a plan, practice it often and be flexible in order to get through a disaster. With solid communication between your team, your customers and our disaster recovery professionals, you will be back to work fast.
Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.